tebaj Terms and Conditions

By using the tebaj website or application, registering, or accessing any service, you automatically agree to these terms and conditions. If you disagree with any part of these terms, you are requested to refrain from using the tebaj platform.

These terms and conditions form a legal agreement between the user and tebaj. This agreement takes effect from the moment you access or begin using the platform. It is therefore important to read this entire document carefully before using the service.

tebaj provides its service entirely in Bengali for the Bangladesh market. The Bengali version of these terms and conditions shall be considered the authoritative document.

The following eligibility requirements must be met to use the tebaj platform:

• You must be at least 21 years of age. This service is only available to those aged 21 and above.
• You must represent your identity and information accurately. Registering on behalf of another person is strictly prohibited.
• Each user may operate only one account. Opening or operating multiple accounts is a breach of these terms.
• Persons residing in areas where online gaming is completely prohibited may not use this service.

tebaj reserves the right to verify identity at any time. Users may be required to submit a copy of their national identity card or passport for verification. tebaj reserves the right to close an account if accurate information is not provided.

3.1 Registration Process

Opening an account with tebaj requires an active mobile number and accurate personal information. All information provided at the time of registration must be true, complete, and up to date. Accounts opened with false information will be closed immediately and any deposited funds may be forfeited.

3.2 Password and Security

You are solely responsible for maintaining the security of your account. Do not share your login details with anyone. If you suspect unauthorized access to your account, notify us immediately via live chat or email. tebaj will not be liable for any loss resulting from unauthorized use of your account.

• Use a strong password and change it regularly.
• Avoid logging in from public Wi-Fi.
• Always log out after using your account.

4.1 Supported Payment Methods

tebaj currently supports transactions through the following mobile banking services in Bangladesh: bKash, Nagad, Rocket and Upay. All transactions are completed in Bangladeshi Taka (BDT / ৳).

4.2 Deposit Rules

• Minimum deposit amount: ৳300 (for each method).
• Deposits are generally credited to the account instantly.
• Deposits may only be made from a payment account registered in your name.
• Using a payment method registered in a third party's name to make a deposit is strictly prohibited.

4.3 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• The withdrawal process is generally completed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be placed on hold if identity verification has not been completed.
• Deposited funds and bonus funds cannot be withdrawn if the bonus wagering requirements have not been met.

If you experience any issue with a transaction, contact our support team 24/7 via live chat or email.

5.1 Welcome Bonus

New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the total amount (deposit + bonus) must be wagered 10 times.

5.2 Bonus Terms

• Each bonus has a specific validity period. If the wagering requirement is not met within the set time, the bonus will be cancelled.
• A bonus offer can be claimed only once. If multiple accounts or multiple members of the same household abuse bonus benefits, accounts may be closed.
• tebaj reserves the right to modify, suspend, or cancel any bonus offer.
• Winnings from free spins or free bets are also subject to wagering requirements.

5.3 VIP Program

tebaj's VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level offers a weekly cashback benefit — up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond. By staying regularly active, users can gradually advance to higher levels.

tebaj platform offers various types of games including cricket betting, live casino, slots, fishing games, ice hockey betting, and baccarat. Each game has its own rules, which should be reviewed before starting.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game session is interrupted due to a technical error, a decision will be made based on server logs.
• tebaj's server records shall be considered final in determining game results.
• In the event of a software error or abnormal result in any game, tebaj reserves the right to void the relevant round and return the deposit.
• In live sports betting, if a match is abandoned or postponed, bets will be settled according to the applicable rules.

tebaj believes in fair play. All games are operated through SSL encryption and secure technology.

Any of the following activities are strictly prohibited on tebaj. Violating these prohibitions may result in immediate account closure and forfeiture of all funds:

• Money laundering or using funds obtained from illegal sources.
• Abusing bonus benefits, such as opening multiple accounts to repeatedly claim the welcome bonus.
• Using any software, bot, script, or automation tool to play games or place bets.
• Attempting to interfere with the security of the platform.
• Placing bets on behalf of other users or managing their accounts.
• Attempting to verify an account using a false identity or forged documents.
• Exploiting any bug or error in the platform and sharing it with others.
• Threatening, using abusive language toward, or harassing other users or staff.

tebaj treats the protection of your personal information as its highest priority. All information you provide is kept secure through SSL encryption. We do not sell your information to third parties.

For details on how data is collected, stored, and used, please read our Privacy Policy. By registering an account, you also agree to our privacy policy.

• Documents collected for identity verification are stored securely.
• Financial transaction data is used solely for payment processing purposes.
• Information may be disclosed to authorities where required by legal obligation.

tebaj takes responsible gaming seriously. We believe gaming should be an entertainment activity and should never be a source of financial hardship.

• Do not bet beyond your means.
• Avoid placing more bets to recover losses.
• If you feel gaming is affecting your daily life or family relationships, please seek help.
• Let our support team know if needed — we can arrange deposit limits or a temporary suspension on your account.

To learn more about responsible gaming, visit our Responsible Gaming page.

tebaj reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If evidence of fraud or suspicious activity is found on the account.
• If identity verification fails or evidence of providing false information is found.
• If evidence of bonus abuse or operating multiple accounts is found.
• If the user themselves requests account closure.

10.1 Refund After Account Closure

If an account is closed due to a breach of terms, the balance may be forfeited. However, if the user requests closure themselves and the wagering requirements have been met, the valid balance will be returned.

10.2 Bans and Appeals

To appeal an account suspension or closure, email [email protected] or contact us via live chat. tebaj may reconsider its decision after a proper investigation.

tebaj makes every effort to operate a reliable and secure platform. However, tebaj's liability is limited in the following matters:

• If a game session is interrupted due to loss of internet connection or a problem with the user's own device.
• For errors in software provided by third-party game providers.
• For service disruptions caused by unexpected technical issues, server maintenance, or force majeure events.
• For losses resulting from the user's own negligence in sharing login details with a third party.

Under no circumstances shall tebaj's total liability exceed the balance present in the relevant account at that time.

tebaj reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after any changes will be taken as your acceptance of the new terms.

It is therefore recommended to visit this page regularly. The date of the most recent change can be found from the "Last Updated" date shown at the top of the page.

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team is always by your side, ready to resolve any issue you may have.